Queues in Health

نویسندگان

  • Ivo J. B. F. Adan
  • Richard J. Boucherie
چکیده

The aim of this special issue of Queueing Systems is to highlight the role of queueing theory in sustaining and improving the quality of care in our health care system. On one hand, it aims at showing the possible impact of queueing theory on optimisation in health care. On the other hand, it aims at drawing health care to the attention of queueing theorists to further increase the number of contributions advancing the mathematical treatment and stochastic analysis of queues in the health care domain. There is great need for a thorough mathematical analysis of health care systems. Health care expenditures are rapidly growing and in western countries may increase from 10–15% of GDP in 2015 to roughly 20–25% in 2035 under the current resource allocation policies. This increase is partly due to improved medical techniques and devices, but to a large extent due to our ageing population. Sustaining the current quality of care seems to require a rapidly increasing work force, which is in stark contrast with the reducing workforce due to ageing. Operations research allows us to maintain or increase the current quality of care for a growing number of patients without increasing the required resources. Efficient planning of operating theatres will reduce the wasted hours of staff, optimising patient admission and allocation of resources will reduce waiting times, balancing the number of patients in wards will reduce peaks, and therefore increases the efficiency of nursing care and efficient rostering of staff allows for more work to be done by the same number of people.

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عنوان ژورنال:
  • Queueing Syst.

دوره 79  شماره 

صفحات  -

تاریخ انتشار 2015